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MS-425 Solved Assignment

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  • Version: 2018 Jan - June


Soft Copy: Yes
Downloadable File: Yes
University: IGNOU
Course: Master of Business Administration

Q&A of MS-425 Solved Assignment 2018 - Electronic Banking and IT in Banks

Q. What is a call centre? Discuss the different categories of call centre technologies that should be considered while establishing a call centre.

Answer.......

Q. Explain Internet Banking. What are the different phases involved in developing Internet Banking in your Bank? Discuss the advantages and disadvantages of Internet Banking?

Answer.........

Q. "A successful Customer Relationship Management (CRM) solution deployment is based not only on obtaining the right technology but also on its successful implementation". Discuss.

Answer.......

Q. Discuss the advantages and disadvantages of cosourcing and outsourcing. Explain the phases involved in the process of successful outsourcing.

Answer.......

Q. What is a smart card? Describe the types of smart cards and the advantages of using such cards.

Answer......

Product: MS-425 Solved Assignment 2018

Course: IGNOU MBA (Master of Business Administration)
Session: Jan - June 2018
Subject: Electronic Banking and IT in Banks


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